[{"data":1,"prerenderedAt":61},["ShallowReactive",2],{"help-en-night-audit":3},{"art":4,"related":45},{"slug":5,"title":6,"desc":7,"blocks":8},"night-audit","Night audit","Close each business day automatically: post room charges, create the daily report, flag overdue check-outs and lock the day.",[9,12,15,17,23,25,27,29,31,33,38,41,43],{"t":10,"html":11},"p","Night audit closes the previous business day at a set time every night. It is meant for hotels and guest houses with nightly stays; long-stay rentals can leave it off.",{"t":13,"html":14},"h2","Turn it on",{"t":10,"html":16},"The \u003Cb>Owner\u003C\u002Fb> sets it up. The \u003Cb>Owner\u003C\u002Fb>, \u003Cb>Manager\u003C\u002Fb> and \u003Cb>Front desk\u003C\u002Fb> can run it by hand.",{"t":18,"items":19},"ol",[20,21,22],"Open \u003Cb>More\u003C\u002Fb> → \u003Cb>Night audit\u003C\u002Fb> (on a tablet: \u003Cb>Settings\u003C\u002Fb> → \u003Cb>Night audit\u003C\u002Fb>).","Turn on \u003Cb>Enable night audit\u003C\u002Fb> and choose the \u003Cb>Audit time\u003C\u002Fb>. It follows your organization's time zone.","Choose what it does:\u003Cul class=\"sub\">\u003Cli>\u003Cb>Overdue check-out alerts\u003C\u002Fb>: guests past their check-out date appear in the bell.\u003C\u002Fli>\u003Cli>\u003Cb>Post room charges nightly\u003C\u002Fb>: every night, the room rate of in-house guests is added to their folio.\u003C\u002Fli>\u003Cli>\u003Cb>Daily report\u003C\u002Fb>: occupancy, arrivals and departures, room revenue, payments, expenses and outstanding balances, saved every night.\u003C\u002Fli>\u003Cli>\u003Cb>Lock the business day\u003C\u002Fb>: payments and expenses on or before the closed day can no longer be changed.\u003C\u002Fli>\u003C\u002Ful>",{"t":10,"html":24},"Every change is saved immediately.",{"t":13,"html":26},"No-shows are never released by themselves",{"t":10,"html":28},"A booking whose arrival date has passed without check-in is listed in the daily report and the bell, but the room stays held. Open the booking and either tap \u003Cb>Check in\u003C\u002Fb> or \u003Cb>Mark as no-show\u003C\u002Fb>. A no-show frees the room at once and offers it again on connected channels. The deposit is kept; refund it separately if you want.",{"t":10,"html":30},"Marked by mistake? Open the booking and tap \u003Cb>Reinstate booking\u003C\u002Fb>.",{"t":13,"html":32},"Close a day by hand or unlock it",{"t":34,"items":35},"ul",[36,37],"The status card shows when the last day was closed. If the audit has not run, tap the button to close that date now.","Need to fix something on a locked day? Tap \u003Cb>Unlock a day\u003C\u002Fb>, choose the day and give a \u003Cb>Reason\u003C\u002Fb>. That day and later can be changed again, and the unlock is written to the audit log. The \u003Cb>Owner\u003C\u002Fb> and \u003Cb>Manager\u003C\u002Fb> can unlock days.",{"t":39,"html":40},"note","Night audit locks single days. To lock a whole month, with or without night audit, use \u003Ca class=\"hl\" href=\"\u002Fhelp\u002Fmonth-lock\">month locking\u003C\u002Fa>; only the owner can unlock a month. Both locks apply and the stricter one wins: if the day falls in a locked month, unlocking the day is not enough, and the owner has to unlock the month first.",{"t":13,"html":42},"Daily reports",{"t":10,"html":44},"The reports of the last 30 days are listed at the bottom of the page. Tap one to see the details or share it as a PDF. Accountants can read the reports but not change the settings.",[46,49,52,55,58],{"slug":47,"title":48},"tape-chart","Tape chart: zoom, drag and landscape",{"slug":50,"title":51},"check-in","Check-in, passport scan and chip",{"slug":53,"title":54},"month-lock","Backdated payments and month locking",{"slug":56,"title":57},"invoices","Receipts and tax invoices",{"slug":59,"title":60},"tm30","TM30 guest reporting (Thailand)",1791101550579]