[{"data":1,"prerenderedAt":63},["ShallowReactive",2],{"help-en-import-bookings":3},{"art":4,"related":50},{"slug":5,"title":6,"desc":7,"blocks":8},"import-bookings","Import your existing bookings","Enter the bookings you already have before you connect Airbnb or Booking.com, so no room is sold twice.",[9,12,15,18,26,29,31,37,44,46,48],{"t":10,"html":11},"warn","Do this before you \u003Ca class=\"hl\" href=\"\u002Fhelp\u002Fconnect-channels\">connect channels\u003C\u002Fa>. Once a channel is connected, BaanHost sends it your availability. A room that is already booked but missing in BaanHost looks free, and the channel can sell it again.",{"t":13,"html":14},"h2","Many bookings: Excel import",{"t":16,"html":17},"p","Owners and managers can import. The units must already exist (see \u003Ca class=\"hl\" href=\"\u002Fhelp\u002Funits-import\">Communities, units and Excel import\u003C\u002Fa>).",{"t":19,"items":20},"ol",[21,22,23,24,25],"Open \u003Cb>More\u003C\u002Fb> → \u003Cb>Import \u002F Export\u003C\u002Fb>.","Under \u003Cb>Import\u003C\u002Fb>, find \u003Cb>Stays\u003C\u002Fb> and tap \u003Cb>Template\u003C\u002Fb>.","Fill in one row per booking:\u003Cul class=\"sub\">\u003Cli>\u003Cb>unit_code\u003C\u002Fb> * — the unit's code exactly as in BaanHost;\u003C\u002Fli>\u003Cli>\u003Cb>guest_name\u003C\u002Fb> * — a guest with exactly this name is reused, otherwise a new guest is created;\u003C\u002Fli>\u003Cli>\u003Cb>check_in\u003C\u002Fb> * and \u003Cb>check_out\u003C\u002Fb> * — dates as YYYY-MM-DD;\u003C\u002Fli>\u003Cli>\u003Cb>rate_amount\u003C\u002Fb> with \u003Cb>rate_period\u003C\u002Fb> (night, month or total), \u003Cb>deposit_amount\u003C\u002Fb>;\u003C\u002Fli>\u003Cli>\u003Cb>source\u003C\u002Fb> — walk_in, airbnb, booking, agoda, wechat, line, phone or other;\u003C\u002Fli>\u003Cli>\u003Cb>booked_on\u003C\u002Fb> and \u003Cb>note\u003C\u002Fb> (optional).\u003C\u002Fli>\u003C\u002Ful>","Tap \u003Cb>Choose file\u003C\u002Fb> and pick the .xlsx file.","Each imported row becomes a confirmed booking and blocks its unit for those nights. Rows that overlap another booking, fall on blocked dates or use an inactive unit are listed under \u003Cb>Failed rows\u003C\u002Fb>. Fix them and import only those rows again.",{"t":27,"html":28},"note","Pending and hourly bookings cannot be imported. Enter them by hand.",{"t":13,"html":30},"A few bookings: by hand",{"t":19,"items":32},[33,34,35,36],"Open \u003Cb>Stays\u003C\u002Fb> → \u003Cb>New booking\u003C\u002Fb>, or tap an empty cell on the \u003Cb>Tape Chart\u003C\u002Fb>.","Choose the unit, the guest and the dates.","Set the \u003Cb>Source\u003C\u002Fb> (Airbnb, Booking, Agoda, phone…) so your reports show where bookings come from.","Enter the rate and the deposit, then tap \u003Cb>Create\u003C\u002Fb>.",{"t":38,"src":39,"w":40,"h":41,"alt":42,"kind":43},"img","\u002Fhelp\u002Fen\u002Fphone-stays.webp",600,1304,"Stays list with the New booking button","phone",{"t":13,"html":45},"Then check the tape chart",{"t":16,"html":47},"Open the \u003Cb>Tape Chart\u003C\u002Fb> and scroll through the coming months. Every night already sold should be covered by a bar. When it matches your old calendar or channel extranet, you are ready to \u003Ca class=\"hl\" href=\"\u002Fhelp\u002Fconnect-channels\">connect your channels\u003C\u002Fa>.",{"t":27,"html":49},"Nothing to import? Mark the checklist item on the Today page as “No existing bookings”.",[51,54,57,60],{"slug":52,"title":53},"units-import","Communities, units and Excel import",{"slug":55,"title":56},"pricing","Rates and the rate grid",{"slug":58,"title":59},"payments","Payment methods and the guest payment page",{"slug":61,"title":62},"staff-roles","Staff, roles and permissions",1791101550574]